Police have warned of a “social media prank” targeting customers of mobile operator O2 that directs them through to the emergency 99 operator.
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By 360b
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Tens of millions of people around the world were affected by the disruption with the phone company O2’s data serviced on Thursday.
Apparently there is something circulating on social media advising O2 customers to ring 141999 to get a refund after the data issues yesterday. THIS IS A PRANK and will put you through to the emergency operator, please don’t ring it.
Sgt Sam #PSNICMC #team999— PSNI (@PoliceServiceNI) December 7, 2018
Police said: “Apparently there is something circulating on social media advising O2 customers to ring 141999 to get a refund after the data issues yesterday,”.
Police would not comment on how many have fell for the prank. O2 and mobile network equipment supplier Ericsson have issued a joint apology to the millions of customers hit by the disruption.
“I want to let our customers know how sorry I am for the impact our network data issue has had on them, and reassure them that our teams, together with Ericsson, are doing everything we can,” said O2 boss Mark Evans.
“We fully appreciate it’s been a poor experience and we are really sorry.”
